A tool that worked for adults
didn't transfer for youth.
Fast Track Inclusion is a New Zealand organisation led by psychologist Annick, whose practice is grounded in positive psychology and a genuine commitment to empowering young people with disability and their families.
The question was how to take the spirit of Pictability and make it work for youth. Young people with disability have their own way of engaging with the world — and a tool designed for families wouldn't simply transfer.
Too much information and it loses people. Too simple and it loses meaning. The balance had to be exactly right.
It needed to be easy to grasp immediately, memorable enough to stick, and flexible enough to work across a wide range of disabilities. — Annick, Fast Track Inclusion · brief
We started with the people
who'd actually use it.
We started from the same place we always do: the people who would actually be using it. Building from the model that had worked so well with Pictability, we began prototyping and testing concepts — iterating based on what resonated with young people and what didn't.
Central to the solution was a travel theme — a narrative told through illustration that frames the whole experience as a journey. Choosing goals becomes choosing a destination. Each step taken is progress along the way.
A goal-setting kit that
just makes sense.
A visual goal-setting kit built specifically for youth and young adults with disability — drawing on the foundations of the original Pictability while finding its own visual language and experience for a younger audience.
Every element was considered for immediate accessibility: clear, uncluttered, and designed to suit a range of disabilities without feeling designed for any one of them.
Youth Pictability is used in New Zealand and Ireland, with a structure designed to support wider rollout.
Accessibility was the foundation, not the layer.
Youth Pictability was built with the understanding that accessibility isn't a layer added at the end — it's the foundation the whole design rests on. For a tool designed to serve young people with a wide range of disabilities, every visual and structural decision had to work across different cognitive, physical, and sensory needs.
The positive psychology framework underpinning the tool was translated into visual experience rather than text — so that the concepts could land regardless of reading level, language background, or communication style.
Jackie has a rare ability to take complex, strengths-based concepts and translate them into clear, accessible, and engaging tools. She actively involves stakeholders in the co-design process, ensuring the final products are not only beautiful, but deeply effective. Together, we've developed tools used in over 9,000 individual activities — and we see the impact. Dr Annick Jansen · CEO, Fast Track Inclusion Trust
- Co-design & HCD
- Product design
- Visual communication
- Visual storytelling