Doc: TTC / services 7 service lines · co-design is flagship Signed: Jackie · Jasper
What we do
※ seven service lines · one process

Sense-making.
Then execution.

From brand strategy and visual communication to co-design, web builds, and AI-powered tools — we hold the whole journey. Our clients don't need to have the answers. They just need to be ready to start.

Start a project Our flagship
※ flagship · 01

Co-design & HCD.

Accessibility solutions that are imposed rather than understood don't stick.

We've seen it too many times: well-intentioned outputs that sit unused because the people who were meant to benefit were not involved in making them. Our co-design process brings the people your organisation serves into the room from the start.

Not sure where to start? Most clients come to us knowing something isn't working but not knowing exactly why. That's a fine place to begin.
Talk to us about co-design
Flagship co-design
All service lines

The whole journey.

We hold all seven. You can hire us for one — or for the whole arc.

02.

Accessible brand identity & strategy

Inclusive brands built to last. Distinctive, credible, and accessible from the ground up — or audit and evolve existing brands to bring them into alignment.

Strategy · logo + identity systems · brand guidelines · tone of voice frameworks

All sectors
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03.

Visual communication & information design

Complex data made beautifully clear. Clinical, policy, process, educational — transformed into accessible visual communications.

Infographics · isometric explainers · plain-language editing · accessible templates

Print + digital
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04.

Accessible web design

WCAG 2.2 AA from day one. Sites that meet AA, perform across devices, and communicate clearly to all users — including assistive technology users.

Human-centred UX · AA-compliant builds · content strategy · responsive, fast, inclusive

WCAG 2.2 AA
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05.

Product & packaging design

Purpose-led, sustainably considered. From concept to shelf-ready, with inclusive outcomes in mind.

Sustainable packaging · activity kits · illustration + brand extension · production support

Print · physical
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06.

Training & capacity building

Building accessibility into your team culture. Help organisations build internal capability so inclusive design becomes part of standard delivery practice.

Accessibility workshops · lived-experience teaching · plain-language coaching · ongoing advisory

Workshops · advisory
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07.

AI strategy

Accessible, safety-first AI strategy. Evaluate and apply AI in ways that enhance accessible outcomes. Advisory only — we do not build software.

AI readiness · accessible-design strategy · ethical/bias review · tool selection & governance

Strategy · advisory
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How any project starts

Same six-step process,
every time.

Whether you're hiring us for one service line or all seven, we run the same process from the first conversation through to delivery.

  1. 01

    Discovery

    No judgment. Where you are, what you're working with.

  2. 02

    Lived experience

    Real perspectives, not just theory.

  3. 03

    Co-design

    Nothing about your users, without your users.

  4. 04

    Design process

    From print to digital. Accessibility first.

  5. 05

    Execution

    Brand, web, product, toolkit.

  6. 06

    Go to market

    Launch with confidence.

Sliding-scale pricing · NFP-friendly

No fixed rate card. Scope and context vary —
and so does what you should pay.

Community groups and NFPs pay less than enterprise or government for equivalent work. Tell us what you're working on; we'll send back a scope and a number.

Enquire about a project