Legal

Accessibility Statement

This statement explains how we approach accessibility on this website. It also tells you how to let us know if something isn't working for you.

Our commitment

We think about accessibility from the start of a project. The Toy Cartel is an inclusive design consultancy, so our own website should be accessible too.

We work to make thetoycartel.com as accessible as we can for everyone. That includes people who use assistive technology and people with low vision, motor impairments or cognitive differences. It also includes people who are Deaf or hard of hearing.

We keep checking this website and making it better. If something doesn't work as you'd expect, please tell us.

Legal framework

In Australia, the Disability Discrimination Act 1992 (Cth) (DDA) supports digital accessibility. It prohibits discrimination in providing goods, services and facilities, and that includes websites and digital products. The Australian Human Rights Commission has published advisory notes saying that inaccessible websites can be unlawful discrimination under the DDA.

The Web Content Accessibility Guidelines (WCAG) are the recognised technical standard for digital accessibility, in Australia and internationally. Government agencies must meet WCAG 2.0 Level AA as a minimum. We aim for the newer WCAG 2.2 Level AA standard.

Conformance status

Like all our work, this website strives to meet Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. The World Wide Web Consortium (W3C) publishes WCAG 2.2. It is the current international standard for web accessibility.

This website hasn't been independently audited, so we don't claim that it fully conforms to WCAG 2.2 AA. If we have it audited in future, we'll share the results here.

Note: TTC gives clients WCAG accessibility recommendations and assessments. We do not provide WCAG certification.

How we've built it

Here's what we've done so far to make this website accessible:

  • Semantic HTML5: correct heading order, landmark regions and meaningful structure throughout.
  • ARIA labels and roles on interactive and navigational elements.
  • Colour contrast: we check text against the WCAG 2.2 AA minimum contrast ratios (4.5:1 for normal text, 3:1 for large text) every time we publish.
  • A skip navigation link on every page, so keyboard users can skip past repeated content.
  • Interactive elements are designed to work with a keyboard and have visible focus indicators.
  • Images include descriptive alt text; decorative images are marked as such.
  • Headings and key copy set in Atkinson Hyperlegible Next, a font designed for low-vision readers.
  • Motion: animations respect the prefers-reduced-motion user preference.
  • Where we use show-and-hide sections, they are built with native HTML <details>/<summary>. They need no JavaScript and are accessible by default.

Testing approach

We check this website against WCAG 2.2 Level AA using a mix of automated and manual methods:

  • Screen readers: VoiceOver (macOS/iOS) and NVDA (Windows).
  • Keyboard-only navigation testing across all page templates.
  • Colour contrast analysis using APCA and WCAG contrast algorithms.
  • Automated scanning (axe DevTools, Lighthouse).
  • Manual review of heading structure, focus order, and landmark regions.

Known limitations

  • Third-party embedded content may not fully meet WCAG 2.2 AA. We check third-party tools for accessibility before we use them, and raise issues directly with vendors.
  • Downloadable documents, including PDF and DOCX files, will be reviewed for accessibility before we publish them.

If you find a barrier that isn't listed here, please tell us. We'll look into it and aim to respond within 2 business days.

Report an accessibility issue

Tell us if you run into a barrier on this website or have ideas for making it better.

Use our contact form to report a barrier or request an accessible alternative.

We aim to respond within 2 business days. We will keep you updated while we work on a fix.

Escalation and formal complaints

If you are not satisfied with how we respond to an accessibility complaint, you can contact the Australian Human Rights Commission (AHRC). It handles complaints under the Disability Discrimination Act 1992: